Not receiving webhooks for an app in development

API and Webhooks
1

We are beginning to test a new app, but I’m having trouble with some of the basics.
I’m able to authenticate and make API calls, but I’m not receiving webhooks.

I’m subscribed to 11 different events, and I’m just testing with meeting creation. Nothing ever hits my endpoints. I’ve also looked in the Webhook Logs and Legacy Webhook Logs (not sure what the difference is), but not receiving either.

Finally, I don’t know if there’s no webhook endpoint verification request in dev, but I’m not receiving that or seeing any way to re-issue a request in dev mode… I have not done any configuration of the app in Production mode.

for zoom support, link to the app: App Marketplace

2

Hi @Built
Thanks for reaching out to us and welcome to the Zoom Developer Forum.
You do not need to validate your endpoint in your development environment.
Please try making a POST request to your endpoint to verify that it is getting events.

Take a look at our Docs to make sure your endpoint is set up correctly:

3

It is receiving requests just fine.

Again, the “Webhook Logs” in App Metrics show that nothing is being sent.

I’ve installed the app in the authoring account using the “local testing” — is that wrong?

4

Hey @Built
What you are doing is correct.
I will send you a DM so you can share more details about your app

5

Just to update this thread, this was an issue with the Endpoint URL

6

Yep. :man_facepalming:
Thanks for your help!

1 Like
7

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.