Greetings, Does anyone have any experience with a Zoom OAuth app getting orphaned? We developed an OAuth app that is pretty widely utilized. It was developed under my email account on a personal Zoom account. I was recently invited to our “corporate” Zoom account and when I accepted that invit…

Hello @geoff.mina Please let me know if you have the ability to open a support ticket, if not please let me know and I can help out here

Thank you for getting back to me Kwaku. I do not have the ability to open a support ticket. The one I opened was immediately closed and I was advised to post a message here. We are a paying customer, I guess we just don’t have “developer support”. Please let me know what I can do to assist.

Hello @geoff.mina Can you please email the following information t integration.testers@zoom.us App Name: Email for Zoom Account that had access: Email for Zoom Account you would like access returned to: Regards, Kwaku

Thank you recieved and working on it now, process should be completed within 48hrs Regards, Kwaku

Hello @geoff.mina the team just resolved the ticket can you confirm this on your end and let me know please? Regards, Kwaku

OAuth App - Orphaned / Lost Administrative Access

App Marketplace

joel.pelton (Joel) April 12, 2023, 2:09pm 2

This exact thing happened to me but Technical Support got it sorted out in a few days: https://devforum.zoom.us/t/no-longer-have-access-to-my-zoom-marketplace-app/74640

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OAuth App - Orphaned / Lost Administrative Access

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