This is for developer-specific feature requests. For other requests please contact our customer support team.
Is your feature request related to a problem? Please describe.
When attempting to track usage by our licensed users we generally pull a list of users using the ‘https://api.zoom.us/v2/users/’ api and compare that to the results of the ‘https://api.zoom.us/v2/report/users’ api. We were experiencing confusing results because the inactive / active users report was returning more total results than the list of users for the same timeframe. We discovered that the discrepancy was due to the fact that the inactive report includes zoom room accounts but the users list doesn’t.
Describe the solution you’d like
It would be helpful to add a query parameter to the active/inactive report to optionally include/exclude room accounts
Describe alternatives you’ve considered
Alternately rooms could simply be excluded from the activity report and/or moved to their own report api since they’re not technically users.
Additional context