Polling session is inactive


#1

I keep seeing “polling session is inactive” during an ongoing meeting while joining using iOS SDK. Is there some setting I should do to avoid this?


#2

Hi Neha, can you provide more info regarding this issue? Which SDK version are you using? Do you see this warning message every time when you start/join a regular Zoom meeting or are there any special steps/configurations to trigger this warning? Once we reproduce and locate this issue, we will get back to you asap. Thanks


#3

SDK v4.1.32183.0910.

Warning is seen every time I join meeting in my app using SDK. The message comes and goes just like user-joined/left messages.

Code to join meeting is as follow:

_ guard let meetingService = MobileRTC.shared().getMeetingService()_

            else { return }

_        meetingService.delegate = self _

        let paramDict: [String : Any] = [

            kMeetingParam_UserID: userId,

            kMeetingParam_Username: name,

            kMeetingParam_MeetingNumber: number,

            kMeetingParam_VanityID: vanity,

            kMeetingParam_NoVideo: true ,

_            kMeetingParam_NoAudio: true _

        ]        

        if let settings = MobileRTC.shared()?.getMeetingSettings(){

            settings.disableDriveMode( true )

_            settings.proximityMonitoringDisable = true _

_            settings.meetingShareHidden = true _

            settings.disableCall(in: true )

        }

        meetingService.customizeMeetingTitle(title)

        let  _ = meetingService.joinMeeting(with: paramDict)

 

Thanks.


#4

hi neha:

there are two kinds of messages.

1. You have logged in from another device. Your polling session is inactive.

2. Your polling session is inactive

which one did u meet?