Receiving Zoom Phone has not been enabled for this account

We are currently using JWT to download phone recordings and transcripts as well as get user phone lists.

We need to update our python API to use OAUTH

I can see that we are generating an access token but we are receiving an error when requesting information. “code”:2031,“message”:“Zoom Phone has not been enabled for this account.”

Intend to publish: No Account-level app Server-To-Server OAuth

My user has a active phone and I am an admin on the account

Hi @kevin.walters
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
Could you confirm that you are able to make those API calls using your JWT app type but getting a 2031 error message when migrating to Server to Server Oauth?

could you please share with me what endpoints are you trying to call that are throwing you said error?


Yes, I have everything currently working with JWT.

I am pulling Zoom phone data. (current phone list, call list, call queue list with members, recorded calls and call transcripts)

Interesting @kevin.walters
I will send you a private message to follow up