Refreshing doesn't work

API and Webhooks
1

Hi, sometimes, I get a 400 error while refreshing

“reason”: “Invalid Token!”, “error”: “invalid_grant”.

The refresh is valid (till Oct 15.2023). Also it cannot be the scopes, because it wouldn’t work at all.

In addition, I expect to see the difference in decoded info from that token. But the only one difference that I saw was ‘tid’: 0 .

Could you please help me to understand why refreshing doesn’t work? What is the problem with the token above?

2

Hi @mariana.zavarynska
Thanks for reaching out to us.
I believe we already talked about this issue.
Are you still having issues with your refresh token?

3

Hi, Elisa. Yes. We’ve already talked about it.

1 Like
4

I also face same issue. Can anyone know how to slove it.
Regards
Oshas