Remove "Read AI" from account

Hi,
I removed in the past the app “Read AI”, for some reason when opening zoom meetings the app still here and I receive a message that its working. How do I get rid of this app? :grimacing:

Thanks!

Hey @Reut
Thanks for reaching out to us! I created a support ticket on your behalf to remove Read AI from your account. You should be getting an email about this shortly

@Reut ,

  1. Go to the Zoom Marketplace.
  2. Then, go the Apps on Account tab/page
  3. Search for Read.ai, click it!
  4. Then either disable or remove from your account or both:

1 Like

Hi,
Please help me remove Read.ai from my account. I contacted Read.ai support team, and they refused to delete my account. They want me to log in, and I can’t, as their app is not even allowed by my admin. Read.ai joins private meetings that are not recorded due to security and privacy reasons. This app is a nightmare.
Thank you,
Val

1 Like

Hey @Valentina are you still running into this issue?

I am trying to remove this app from my Zoom account, but am struggling to find the “Apps on Account” tab/page. How would I navigate to it? It would be helpful to provide a url for it.