Meeting SDK Type and Version
Meeting SDK for Windows v7.1.0.41845 (C# wrapper)
Description
I would like to request that the Meeting SDK Raw Data entitlement be enabled
for our account, so that the “Allow access to raw data (audio, video, sharing)
for Meeting SDK” setting becomes available in our account settings.
(Searching for “raw” in Account Settings currently returns no results.)
- Account ID: 7011897776
- Meeting SDK app Client ID: PoFf3rouQM2ndoye5HQAmA
Use case: We are building an internal production tool that joins meetings
hosted by our own account as a bot and outputs each participant’s raw video
and audio as individual NDI sources for live event production (OBS).
The app is for internal use only and only joins meetings hosted within
our own account.
We would like to subscribe to 720p raw video for 5-8 participants
simultaneously. If a separate approval is required for HD (720p / 1080p)
raw video subscriptions, please let us know the process — we would like to
request that as well.
Error?
- IZoomSDKRenderer::subscribe() succeeds for the first two 720p streams,
but the third concurrent 720p subscription returns SDKERR_WRONG_USAGE. - HasRawdataLicense() returns false.
- Falling back to 360p for the third participant works fine.
Troubleshooting Routes
- Confirmed raw recording permission is granted by the host (StartRawRecording
succeeds, raw video/audio for two 720p streams works correctly). - Confirmed the behavior is consistent across multiple meetings.
How To Reproduce
- Join a meeting (hosted by our own account) via Meeting SDK with JWT auth (SDK_UT_WITHOUT_LOGIN).
- Host grants local recording permission; StartRawRecording() succeeds.
- createRenderer + setRawDataResolution(720P) + subscribe() for participant 1 and 2 → SDKERR_SUCCESS. Same call for participant 3 → SDKERR_WRONG_USAGE.