Request to enable Meeting SDK Raw Data entitlement for my account

Meeting SDK Windows
1

Hello Zoom team,

I’d like to enable the Meeting SDK Raw Data entitlement for my account so that the
“Allow access to raw data (audio, video, sharing) for Meeting SDK” toggle appears under
Admin > Account Settings > Meeting > In Meeting (Advanced).

  • Account name: Cloud SKCC
  • App name: Incident Management Assistant
  • Client ID: qZKf0vIUQoq1Ti3rhMMbmg
  • Use case: Real-time speech-to-text and incident analysis for internal operations
  • Expected traffic: ~1 hour per week
  • Compliance: Audio is used internally, not shared with third parties; data is protected per our internal policies.

Currently the toggle is not visible, and our Windows Meeting SDK app receives
rawdata subscribe rc=12 (NO_PERMISSION). Please enable the entitlement on our account.

Thank you.

2

@Cloud2 If i’m not mistakened, you no longer need explicit permission to access raw data in meeting SDK.

For Meeting SDK in general, here’s the step and re-req before you can access raw data,

  1. Meeting SDK joins the meeting
  2. Request for host / co-host or recording permission from the host. (either one is fine).
  3. Start “raw recording”. This does not start the actual recording yet
  4. Use the raw data call back to work on the YUV420 and PCM data.
3

Hi @Cloud2 - as Chun mentioned, you don’t need explicit permission to access raw data in the meeting SDK anymore

That said, the rc=12 maps to No permission, which could be related to recording permission from the host of the call to record the meeting. You can get recording permission for the call by getting a join token for local recording.

Note that on iOS/Android the raw pipeline uses raw streaming and requires live streaming permission rather than local recording; the concept is the same - no raw frames until the privilege is granted (iOS raw data, Android raw data)

4

Hi Zoom team,

I’m building a Windows Meeting SDK application and need to capture mixed audio raw data (PCM) during meetings. I can see the raw data headers in my package, but there are no Raw Data libraries/DLLs in the download, so I cannot link or run the raw pipeline.

My environment

  • App Type: Gereral App

  • SDK: Meeting SDK for Windows 6.5.10.13204

  • Package contents:

    • D:\IMA\x64\h\rawdata\ exists (e.g., zoom_sdk_raw_data.def.h, rawdata headers)

    • But no Raw Data libs/DLLs under D:\IMA\x64\lib\ or ...\bin\ (e.g., I cannot find zAudioRAW.lib/.dll, zRawData*.lib/.dll, etc.)

  • Build configuration:

    • USING_RAW_DATA defined

    • Includes and library directories configured

    • Linking succeeds only if I compile-guard out raw symbols; otherwise the raw helper/delegate cannot be resolved at link/run time.

What I’m trying to implement

  • Subscribe to mixed audio via IZoomSDKAudioRawDataHelper::subscribe(...) and handle IZoomSDKAudioRawDataDelegate::onMixedAudioRawDataReceived(AudioRawData*) to forward 16-bit PCM to a local socket.

  • I also call IMeetingRecordingController::StartRawRecording() after MEETING_STATUS_INMEETING (if required by the SDK version/permissions).

Request

  1. Please enable/provide the Windows Meeting SDK Raw Data (Raw Recording) binaries for my app/account, or point me to the correct package that includes them.

    • Expected files (names may vary by version): zAudioRAW.lib/.dll, zRawDataAudio.lib/.dll, zRawData.lib/.dll, and/or zVideoRAW.* (if applicable).

  2. Confirm any prerequisites/entitlements needed for Raw Recording on Windows (e.g., feature enablement on my account/app, license requirements).

  3. Confirm the exact download location/package for the Raw Data–enabled build of the Meeting SDK for Windows and the correct file names to link at build time.

  4. Clarify permission requirements at runtime (e.g., host/co-host or local recording permission) and whether calling StartRawRecording() is required to receive audio raw data in current versions.

  5. If there are redistribution or deployment specifics (DLL placement next to the app, additional runtime dependencies), please advise.

Thanks in advance for enabling Raw Data on my Windows Meeting SDK app, or for guidance on obtaining the correct raw-enabled package.

Best regards,