Room controls Rules

[Erwann]

Hi,

I’m using the Zoom controls for send command to my system. I saw in the 3 august update, you add new rules.

• Room Controls - Windows, macOS, iOS
  Support for incoming messages to prompt other controls. Support for Additional Rules: Room Operating Hours.

I don’t see them in the sample file in the documentation. If it’s possible, can you send me a simple with the new rules ?

Regards,

Erwann

[DeveloperBot]

Hey @Erwann

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question.

Checkout this related thread that may have the answer you are looking for:

Zoom Rooms Integration into Room Control App

Hi Zoom,   I currently run around 13 meeting rooms with Zoom Rooms installed. We have an App that is developed in-house to control the room Ie. Sceen on, Mode select, Lighting Control and Volume. After users select the Zoom option for the room then have to switch to the Zoom Room App on the iPad. This can be difficult for some users. It there any way to integrate the features of the Zoom Room App into my control app?

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

[Erwann]

Hi,

This is not what i need.

Regards,

Erwann

[will.zoom (Will)]

Hey @Erwann,

Thanks for reaching out! Are you referring to API documentation to handle this programmatically or maybe our support documentation for the Zoom Room Controllers?

You can find all of the currently available functionality for Zoom Room APIs here:

Zoom Rooms API - Zoom Rooms - Documentation

If you’re more interested in the Support Documentation, I will recommend that you reach out to support@zoom.us as they’ll be able to best assist!

Let me know,
Will

[Erwann]

Hi Will,

Thank you for your answer.

Unfortunately I don’t use the API. I am refeferring to this page:
https://support.zoom.us/hc/en-us/articles/360033716572-Room-Controls

The JSON sample seems to not be complete, like in this post:

"Room Controls"

Hey @spatterson, thanks for posting and using Zoom! Here is what we mentioned to Josh: "You can add the visibility tag to your current style in order to hide the item needed. Please see below for an example: [inline-1878497424] In addition, you can set invisible=true for any method to be hidden from users from the UI." Let me know if that helps! Thanks, Tommy

I already tried to reach the support, but they didn’t answer me in 17 days. It’s starting to be urgent for me to have this.

Regards,

Erwann

[will.zoom (Will)]

Hi @Erwann,

I appreciate the clarification, and sincere apologies for the delay as our team works through a very large number of requests. If you haven’t heard from our team yet, you should expect a response shortly.

Best,
Will

[Erwann]

Hi Will,

Thank you for your answer. I still don’t have any news for the support. I’m sorry to insist but i really need this information this week. Could you look at it please ?

Regards,

Erwann

[tommy (Tommy Gaessler)]

Hey @Erwann,

What is the support ticket number? Happy to help get it in the right hands.

Thanks,
Tommy

[Erwann]

Hi Tommy,

Thank you, my ticket number is #7341448.

Regards,

Erwann

[tommy (Tommy Gaessler)]

Hey @Erwann,

Thanks! Did you try downloading the sample JSON files we have in this support article?

Room Controls

Thanks,
Tommy

[Erwann]

Hi Tommy,

Yes of course, but it seems you implement new rules and it’s not under this sample.

Regards,

Erwann

[tommy (Tommy Gaessler)]

Hey @Erwann,

I am happy to find the rule you are looking for if you provide me with what you are wanting to do!

Thanks,
Tommy

[Erwann]

Hi Tommy,

I want all the rules available, because it can help me finish my system. Like this one.

• Room Controls - Windows, macOS, iOS
  Support for incoming messages to prompt other controls. Support for Additional Rules: Room Operating Hours.

Regards,

Erwann

[tommy (Tommy Gaessler)]

Hey @Erwann,

Thanks for sharing more info! Let me know if this thread helps:

"Room Controls"

Hi I would like to test the new “Room Controls” feature that has appeared in Zoom. (https://support.zoom.us/hc/en-us/articles/360033716572-Room-Controls). Is there any documentation that explains how to write the JSON profile? The above page is all I can find and while there is a JSON example, there is no explanation on what corresponds to what and how to actually write meaningful entries. Thanks Roger

Thanks,
Tommy

[Erwann]

Hi Tommy,

I already read this. But they didn’t share the file from the support, so we can’t find the rules.

Regards,

Erwann

[tommy (Tommy Gaessler)]

Thanks @Erwann,

We will get these to you right away. (ZOOM-131766)

-Tommy

[j.harlow (Joshua)]

Tommy, I’d very much appreciate a copy as well!!

[thomask (Thomas)]

Me too please @tommy!

[will.zoom (Will)]

Hey @j.harlow @thomask,

We’re working on getting this information for you.

Thanks!
Will

[Erwann]

Hi,

Do you have any news ?

Regards,

Erwann