Signature has expired error appear from time to time

[efren]

Hi we have the error the signature has expired.
It still happens few times every week.

We reported it in the following topic:

Join Meeting Failed or the Signature has expired

Hi, From time to time we have the errors “Join Meeting Failed” or “The signature has expired” When the users try to join the room, we get the following error message errorCode: 200 reason: “Fail to join the meeting.” type: “JOIN_MEETING_FAILED” Our joining code lines are the following: const config = { sdkKey: Config.get().zoomSDK.KEY, signature: data.signature, meetingNumber: data.meeting.zoomId, password: data.meeting.zoomPwd, userName: data.userDisplayName } console.log("Zoom C…

Is there any steps we could make to solve this problem?
Is there any extra support or premium plan with a custom support available? The problem remains after several months and we have to solve it.

Regards,