Something between "Free" and "Pro"

I’m trying to solve the problem of how to address private individuals who can only communicate on line, but no one is really a ‘business’.

The “Free” account isn’t viable because of the time limitation – which I totally get.

But, the next step up, going to ‘Pro’ is a business solution. And, all the add-ons – more confusion.

There must be a way to expand the ‘Personal’ options, without having to go full-blown business.