Start_time is not coming from meeting.ended webhook or from the Past Meeting API

When there is an meeting.ended webhook call, I am getting the duration using end_time and start_time, but start_time is not being received that’s why getting error.

Not getting start_time in meeting.ended webhook and past meeting api

Which Endpoint/s?
meeting.ended webhook
past meeting api, v2/past_meetings/:meetingUUID

Additional context
meetingId - 96151771928
meetingUUID - bjmwARMqRF233afJacCSCw==

Hi @adminwise

Thank you for reaching out to the Zoom Developer Forum, happy to help here!

Please make sure that you assign a start_time when you create your meeting and also that the type of the meeting that you create is either 2 or 8

Screen Shot 2021-09-28 at 9.33.58 AM

Hope that helps,

Hi Elisa,
We are creating meeting type 1. We have always been using type 1 and still using it. We are getting the data properly for most of the meetings. For some meetings, we’re facing above issues.

Hey @adminwise,

Please submit a ticket and include a link to this thread. In that ticket, please provide the App Name and App Owner Email along with the Meeting ID where this happened.

You can submit a ticket by navigating to our Developer Support Center.


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