I noticed this weekend 1.7.7 wasn’t released (update: now released), but that text was changed on the Web SDK - Upcoming Changes page to cite this:
Removed
Disable support for Microsoft Edge in place of Chromium Edge.
This is being tied into the mandatory upgrade which must be done by end of May, which means we will be stuck with a lot of customers on older machines with Microsoft Edge without a solution.
Agree, this was an abrupt removal. To be clear, this removes support for legacy Edge in favor of Chromium Edge. However, in our logs we see exactly 0% usage of Edge Chromium, and 8-10% usage of legacy Edge. But our user population is in very locked down IT environments, so this is not unexpected since Chromium Edge has only been officially available since January 2020. This will have a significant impact on our user population
Zoom is officially dead in our books. Endless customers of ours have been suffering for days now due to Zoom’s crap. How can a company like Zoom be so incompetent …
Hi @tim.murphy@stan_b@rahul2 - We have removed support for Classic Edge due to the fact that with releasing Zoom 5.0, we have included a new AES 256-bit GCM encryption for added meeting data protection & improved resistance to tampering and Classic Edge does not have the same algorithm.
Therefore, we cannot support it and urge customers update to Edge Chromium.
Not only the newest MS Edge browser supports our new AES encryption but this will enable your customers to have VOIP support in Edge, thus providing an overall better Zoom experience.
@flippyhead - Can you elaborate on Safari & Firefox support? Not sure what you mean by that.
Please let us know if you have any other questions.
@michael_p.zoom thanks for the confirmation that IE11 will continue to work. It’s not possible to have Microsoft Edge also use this same method?
Just want to make sure we (both Zoom and your customers) don’t cause some really bad headaches out there removing Microsoft Edge if we had another option while still supporting GCM.
@stan_b No worries, it’s up to Edge(Old version) to adopt the same method for support, this is why we recommend to use the new Edge browser.
In essence, we do urge all of our customers to update their environment (Native client, browsers, SDK versions etc.) to stay up to date with the latest features and security enhancements to ensure everyone has the best Zoom experience possbile.
We understand certain customers are unable to do so as quickly as others, which is something we take into consideration when making drastic changes.
What I mean is that your documentation says the Web SDK supports browser audio on Chrome, Safari, Firefox and Edge and yet that is not at all the case. It now only works on Chrome and Chromium Edge.