Suddenly I can't get registrant info of any webinar (Code 3000)

API and Webhooks
1

Hi,

I was using the endpoint /webinars/{webinarId}/registrants/{registrantId} to get basic info about a registrant and it suddenly stop working. I’m using PHP and JWT, the message that appears to me is this:

object(stdClass)#2 (2) {
[“code”]=>
int(3000)
[“message”]=>
string(62) “Registration has not been enabled for this webinar: 787249735.”
}

I tried other webinars, same thing occurs. What happened? Can anyone help me?

2

HI @felipe_badaro when you are Creating a Meeting, is registration set to automatically approve or manually approve? You will receive this message if you add a registrant for a meeting which does not require registration.

In the API, this is set in the settings object in approval_type 0 or 1.

3

No, it’s not about meetings. I was looking for info about a registrant using this endpoint /webinars/{webinarId}/registrants/{registrantId}.
I’m not creating meetings. The webinar already happened, and now I want to find info about a participant. But when I do I get that message. Why is that?

4

Hey @felipe_badaro,

To find participant info about a Webinar that already happened, please try using these endpoints:

https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportwebinarparticipants

https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardwebinarparticipants

Thanks,
Tommy