Third-Party Virtual Camera Not Visible on Host Side in Zoom Video Sdk

Video SDK
1

Using package @zoom/videosdk
I am experiencing an issue with a third-party virtual camera (OBS Virtual Camera) in Zoom. When I start the virtual camera from OBS and join a Zoom meeting, the video stream is visible to other participants (user side), but the host (myself) cannot see the video feed from the virtual camera on my own screen.

The streaming appears to be working since others can see the video, but the preview on the host side is not functioning properly.

Please help me resolve this issue.

2

Hey @harshitgarg076

Thanks for your feedback.

Could you share some problematic session IDs with us for troubleshooting purposes?

Thanks
Vic

3

“meeting_id”: “2234289”

4

Hey @harshitgarg076

“meeting_id”: “2234289”

I’m not sure which platform you’re using, but based on the @zoom/videosdk package name, I assume you’re using the Video SDK for Web.

You can retrieve the session ID by calling client.getSessionInfo().sessionId, or by checking the Dashboard on the Zoom web portal for current or past session IDs.

Thanks
Vic