Unable to access list of call_queues despite

API and Webhooks
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1

Format Your New Topic as Follows:

API Endpoint(s) and/or Zoom API Event(s)
/accounts/{accountId}/phone/call_queues

Description
Despite using a Server-to-Server OAuth app with the [phone:master] scope, I am unable to return a list of call_queues.

Error?
*HTTP 400
{“code”:104,“message”:“Invalid access token, does not contain scopes:[phone:master].”}

How To Reproduce
Steps to reproduce the behavior:
*1. GET /v2/accounts/{accountId}/phone/call_queues HTTP/1.1
Authorization: Bearer [redacted]
User-Agent: PostmanRuntime/7.28.4
Accept: /
Cache-Control: no-cache
Postman-Token: 7499a2c3-56b0-4693-b2d3-238e27a70a28
Host: api.zoom.us
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
2. Server-to-Server OAuth app
3. HTTP/1.1 400 Bad Request. {“code”:104,“message”:“Invalid access token, does not contain scopes:[phone:master].”}

2

Hi @sspeck
Thanks for reaching out to us and welcome to our community!
Could you please confirm with me if you are still experiencing this behavior or were you able to troubleshoot this on your end?
Cheers,
Elisa

3

Hi @elisa.zoom,

Thank you for your reply. Yes, this is still an issue at the moment.

Cheers,
Steve

4

Hi @sspeck
I will go ahead and send you a private message so you can share more details about this issue with me
Cheers,
Elisa

5

This issue was resolved by @sspeck
They were attempting to access Master account endpoints and they do not have a Master account

6

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