Unable to Join Meetings Created by Other Zoom Accounts (Error Code: 13296) – Android Meeting SDK v7.1.0

Meeting SDK
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1

Hello Zoom Developer Team,

We are experiencing an issue with the Zoom Android Meeting SDK (v7.1.0 - 41100) using SDK JWT Authentication.

Environment
• Platform: Android
• Meeting SDK Version: 7.1.0 (41100)
• Authentication: SDK JWT

Problem Description

Our application is associated with Account A.

• When a meeting is created by Account A, the Meeting SDK joins successfully.
• When a meeting is created by another Zoom account (for example, Account B or Account C), the Meeting SDK fails to join and returns Error Code: 13296.

This issue started recently, and we have not made any changes to our SDK implementation or authentication flow.

Expected Behavior

The Meeting SDK should be able to join meetings hosted by other Zoom accounts as long as the Meeting ID, Passcode, and SDK authentication are valid.

What We’ve Checked

• Meeting ID is correct.
• Passcode is correct.
• SDK JWT is generated successfully.
• The same implementation works for meetings hosted by Account A.
• Only meetings hosted by other Zoom accounts fail with Error Code: 13296.

Website:

Questions

  1. What does Error Code 13296 indicate?
  2. Has Zoom introduced any new restrictions for joining meetings hosted by different Zoom accounts?
  3. Is there any additional configuration required?
  4. Is this a known issue with Meeting SDK v7.1.0?

Any help would be greatly appreciated.

Thank you!

2

@Shahzad there is a cross account join enforcement, which requires you to either use OBF token or ZAK token when joining external meetings.