Unable to pull participants info due to API hitting rate limits

If i want to capture all sessions for my organization.
How can that be accomplished without hitting the limits each day?

I am currently using PowerBI to import each month data. Statistic we like to get are

  1. All users
  2. All past meetings for each of the user on #1
  3. All participants for each meeting in #2 - https://api.zoom.us/v2/metrics/meetings/uuid/participants?type=past
  4. QoS information for each participant on #3

I am able to pull the Users and Meetings without issues, but the participants information is unable to complete because it always hits the thresholds.

Gathering this information is crucial as it help troubleshooting tickets and gathering trends per location.


Hey @eileen, thanks for reaching out and using Zoom!

Are you setting the page_size query param? It defaults to 30, but can be set to get 300 participants.


Also here are our rate limits, if you would like to get extended rate limits let me know and I can put you in touch with our team.

Let me know if that helps!

Thanks Tommy

Hello Tommy!

Yes, I am using 300. I would like to get in touch with the team about increasing the rate limits.

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Sounds good @eileen, we will reply back via the existing email thread moving forward.


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