Unable to update billing information

API and Webhooks
1

I am trying to update billing information such as the billing contact’s first and last name by issuing the following HTTP request:

PATCH https://api.zoom.us/v2/accounts/me/billing

{"first_name":"This is a test","last_name":"Test"}

but I get the following response:

HTTP/1.1 404 Not Found

{"code":2001,"message":"Account does not exist: me."}

My first thought was that I should use my actual account ID rather than “me”, so I modified my request like so:

PATCH https://api.zoom.us/v2/accounts/VjZoEArIT5y-<... snipped for security reasons ...>/billing

and the response was the same:

{"code":2001,"message":"Account does not exist: VjZoEArIT5y-<... snipped for security reasons ...>."}

What’s confusing is that I am able to retrieve my billing information using me as my account id. Like so:

GET https://api.zoom.us/v2/accounts/me/billing

I am confused why I can retrieve my billing info using me as my account id but I can’t update the billing info using me.

I have a feeling (I could be wrong though) that this error message is simply misleading and the problem lies elsewhere. Maybe I don’t have the right permissions, maybe it’s something else?

3

Hi @desautelsj , do you have sub accounts? If not, I think it’s most likely because these endpoints are intended for master-subaccount partners.

4

I do not have sub-accounts. I am trying to update billing info for my own account. Particularly the first and last name of my billing contact person.

5

You’re probably right. The error message Account does not exist was misleading me. A more relevant message would have been helpful, along the lines of: You are not authorized to update billing information for this account.

One detail is still puzzling me: if these endpoints are intended for master-subaccount partners, why did I not get an error message when I retrieved my billing information?

1 Like
6

Hi @desautelsj ,

I’ve found over the years that there are breaking changes or unexpected API behavior as APIs are updated. Perhaps at one time it was open for all account types to use.