Unabled to update webinar Global dial-in countries

API and Webhooks
1

Description
We can’t update webinar autio type from “VoIP only” to “Both Telephony and VoIP” when “Global dial-in countries” are set.

Error
Error response with message “Country code CA is not available for host.”

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?

How To Reproduce

  1. Create a webinar with “Audio type” set to “VoIP only”
    { "settings": { "audio": "voip" } }

  2. Update webinar: Set the “Audio type” to “Both Telephony and VoIP” and “Global Dial-in Countries” to Canada
    { "settings": { "audio": "both", "global_dial_in_countries": [ "CA" ] } }

  3. Returned error message
    Status: 400 Bad Request
    Message: { "code": 300, "message": "Country code CA is not available for host: HOST_ID." }

2

Hey @trafo,

Can you check to see if the country is checked in the settings here:

Thanks,
Tommy

3

Hi @tommy ,

yes, we have default country settings filled out.

I’ve re-tested it again, also colleague double checked it, and now it’s working. So we can close it for now :slight_smile:

Thanks for help,
Frank

1 Like
4

Hey @trafo,

Great! Happy to hear you got it working! :slight_smile:

Thanks,
Tommy