Uncaught Error: Reducers may not dispatch actions

When my web SDK opens. it shows me this error

redux.min.js:1 Uncaught Error: Reducers may not dispatch actions.
at a (redux.min.js:1)
at redux-thunk.min.js:1
at dispatch (redux.min.js:1)
at zoom-meeting-1.9.1.min.js:2
at Object.dispatch (redux-thunk.min.js:1)
at y.value (zoom-meeting-1.9.1.min.js:2)
at x (zoom-meeting-1.9.1.min.js:2)
at Object.expel (zoom-meeting-1.9.1.min.js:2)
at generate?enc=eyJp.......
at HTMLDivElement.<anonymous> (zoom-meeting-1.9.1.min.js:2)

Hey @digix.sameera,

Thank you for reaching out to the Zoom Developer Forum. First, I would make sure that you are importing dependencies either through the CDN or Local method but not both. As you build your application, I recommend using one of our sample apps as a reference:

If that isn’t helpful, please provide a public git repo that has code I can use to reproduce the issue.


1 Like

I’m also running into this issue, I’ve switched to the cdn and am using zoom websdk version 1.9.1.

The call seems fine initially, then after a couple minutes it crashes out for all users. I tested this with 3-4 users.

Hey @zulu ,

Does this error crash the Web SDK for you? Or is it just a passive error? (I have not seen this error before).


Yes, this is on the Web SDK. It completely black screens the call for all users, and then tries to reconnect them, but just continues to crash and attempt a reconnect in a loop.

Hey @zulu,

When this happens, do you see any errors in the browser console? Also, are you seeing this issue when testing with the Sample Web App?