Update user api doesn't work properly

I’m using update_user API to switch basic user to licensed.

Recently, I have a lot of issues with this API because it doesn’t give an license to a user.

There’s no such log but I found this behavior a lot.

This pic is a list of whom have a license.

However it turns out they doesn’t have it.

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

How To Reproduce (If applicable)
Steps to reproduce the behavior:
Just call this api under instruction.

Hey @itdaa_develop,

Can you share an example request body that you’re passing?

Additionally, please double check that you’re using HTTP PATCH method, and that you have enough licenses already provisioned under your account.


Hi will,

here’s a log from API request.

  "endpoint": "https://api.zoom.us/v2/users/{id}",
  "response_headers": [
    "Set-Cookie: zm_aid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly"
  "date_time": "2021-09-16 12:20:42",
  "method": "PATCH",
  "request_body": "{"type":2}",
  "response": "N/A",
  "request_headers": [
    "accept-encoding: gzip;q=1.0,deflate;q=0.6,identity;q=0.3",
    "accept: */*",
    "authorization: ******",
    "connection: close",
    "content-type: application/json",
    "user-agent: Zoom Ruby Client Gem 0.4.0"
  "request_params": [],
  "http_status": "204"

It’s what we usually request to the API.

Plus, I usually secure one more license which we need.

Hi @itdaa_develop,

Thanks for sharing. And have you confirmed you currently have enough licenses to cover this request?