Upgrade to @zoomus/websdk v2.13.0 broke our Zoom web video. Downgrade to v2.12.2 works. Please help

Meeting SDK Web
1

Description
We were using v2.12.2 without issue. I saw there was a new minor upgrade available so I upgraded it to v2.13.0. I was not expecting breaking changes. However, the upgrade completely broke our zoom sdk integration. I have since downgraded back to v2.12.2 and everything is working as expected.

We are getting the following error:
“ReferenceError: JsMediaSDK_Instance is not defined”

Browser Console Error
The full error message or issue you are running into.
“ReferenceError: JsMediaSDK_Instance is not defined”

Which Web Meeting SDK version?
Knowing the version can help us to identify your issue faster. [e.g. 1.9.9]
2.13.0

Meeting SDK Code Snippets
The code snippets that are causing the error / issue so we can reproduce.

import { ZoomMtg } from '@zoomus/websdk';

ZoomMtg.setZoomJSLib('https://source.zoom.us/2.9.5/lib', '/av');
ZoomMtg.preLoadWasm();
ZoomMtg.prepareWebSDK();
// loads language files, also passes any error messages to the ui
ZoomMtg.i18n.load('en-US');
ZoomMtg.i18n.reload('en-US');

ZoomMtg.init({
              leaveUrl: `${window.location.origin}/meeting-completed/success`,
              success: (success) => {
                ZoomMtg.join({
                  signature: signature,
                  meetingNumber: uniqueNumber,
                  userName: userName,
                  sdkKey: env.zoomMeetingSdkKey,
                  zak: signature.zak || undefined,
                  success: (success) => {
                    // console.log(success);
                  },
                  error: (error) => {
                    // console.log(error);
                  },
                });
              },
              error: (error) => {
                // console.log(error);
              },
            });

Angular v12

Device (please complete the following information):

  • Device: [e.g. Macbook Pro]
  • OS: [e.g. macOS 11]
  • Browser: [e.g. Chrome]
  • Browser Version [e.g. 88.0.4324.150 (Official Build) (x86_64)]
    Device: Macbook Pro
    OS: Ventura v13
    Browser: Chrome
    Browser version: 114.0.5735.133 (Official Build) (arm64)

Testing on chrome currently, but this is reported by multiple production users. Web application in Angular 12

2

if you have this line in combination with 2.13.0 it cannot work

with 2.13.0 many file names have changed at this location, e.g.:

  • lib/av/1502_audio.encode.wasm (2.9.0 … 2.12.2)
  • lib/av/1503_audio.encode.wasm (2.13.0 … )
3

Where do I find these different files and their versions that are compatible with various web sdk versions for @zoomus/websdk?

4

I see in the docs that it says that the file version number should be the same as the web sdk version number: i.e.

ZoomMtg.setZoomJSLib('https://source.zoom.us/{VERSION_NUMBER}/lib', '/av')

so I changed it to:

ZoomMtg.setZoomJSLib('https://source.zoom.us/2.13.0/lib', '/av')

and it is still broken with the same error:
ReferenceError: JsMediaSDK_Instance is not defined

I also changed the order of the ZoomMtg config to follow the documentation and it did not fix anything:

ZoomMtg.preLoadWasm();
ZoomMtg.prepareWebSDK();
ZoomMtg.i18n.load('en-US');
ZoomMtg.i18n.reload('en-US');
ZoomMtg.setZoomJSLib('https://source.zoom.us/2.13.0/lib', '/av');
5

here you can find all files - you can host them on your server

6

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