Urgent: School Integration

Hello Mr. Tommy

We’ve bought 2 pro licenses to integrate zoom with Moodle and it’s not working plz we need to fix this urgently
We are getting below error and we have tried to deactivate the account also still not working
Account # 54736381

Hey @h.kamel03091,

Can you send me the link to the Moodle integration or docs on how to use it so I can help?

Thanks,
Tommy

sure

https://moodle.org/plugins/mod_zoom

Thank you and appreciate it.

@tommy Kindly note if this issue wan’t resolved, I would like to have refund.

Thank you.

Hey @h.kamel03091,

I have sent your Account Number to our engineers so they can fix it.

Thanks for your patience during this hard time, our team is very busy supporting everyone.

Tommy