Format Your New Topic as Follows:
API Endpoint(s) and/or Zoom API Event(s)
Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context.
https://api.zoom.us/v2/users/me
Description
Hi, we have an issue with some of our customers. When we’re trying to fetch user info for their accountId, we receive a response without email field.
"account_id": "dOVYqRhGRvGeAUmcRH_6bg"
"id": "KoRTrMeWSs-x5FvyQfwtSQ"
Error?
The full error message or issue you are running into, where applicable.
Is this an expected behavior and if so, at what conditions we might not receive this field?
Hi @vbohdanets
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
This is strange, I have never seen an issue like this one.
I will send you a private message so you can share more details of the issue with me.
Cheers,
Elisa
Hey, @elisa.zoom, thanks for the response.
Can I share this info via some private channel, as it contains customer’s PII?
If not, I would mask identifiable fields if you don’t mind.
For sure @vbohdanets
I have sent you a DM already, could you please follow up there?
Cheers,
Elisa
1 Like
Hi all!
After looking into this specific issue, I have an update for this thread for developers running into this same issue.
We conduct a regular check on the email before returning it. If it doesn’t pass the regular validation, then the email field will come back empty