Vebsite verifications for move to production mode

[stefano]

Hi,

I’m in the process but I’m running into issues with the validate the domain step.

I chose the dns TXT filed option, and my domains have the TXT field working.
The marketplace website says there is an error. In console I read a 500 error on Zoom server.

Could you please help me understanding what’s going on?

Thank you so much.
Stefano

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[kwaku.nyante (Kwaku)]

@stefano I am not necessarily sure what is going on here, can you please explain the exact process you are using and where you are seeing the 500 error?

Regards, Kwaku

[stefano]

Hi Kwaku,

thank you.
Pretty simple process. I’m trying to validate the 2 URLs.

• I chose the DNS TXT way.
• I modified the DNS records
• I press the button to verify
• An error is showed…
  If I open the console of the browser, I noticed a 500 error.

Please take a look to the attached file

and let me know if you need more information

[kwaku.nyante (Kwaku)]

Hello, @stefano for both domains were the txt records added to the root folder? Also, try clearing your cache and try again because I do not see anything on our end that should be causing this.

Regards, Kwaku

[stefano]

Hi,
thank you for your reply.
Yes, the txt records were added to the root folder.

I cleared the cache but the problem is still there.
Same thing.

Regards,
Stefano.

[kwaku.nyante (Kwaku)]

Hello,

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: Domain Validation Explanation for any further questions you may have about the process.

Thank you.