Video not working when zoom join meeting on Mac Book Pro

Video on mac book pro is not working. But it works on other devices and mobile.

Screen pixels goes red and green…

Which Web Meeting SDK version?
1.9.7

also encountering this on Firefox Chrome is fine

thanks @developer-whova , are you facing issue on mac book? And does video stream fine in other devices?

Hey @dev-faizan @developer-whova ,

What version of Firefox are you seeing this on? I’m not seeing this with the Sample Web App when testing on my MBP running Big Sur with the latest version of Firefox.

If this persists, please send an email to developersupport@zoom.us with a link to this thread and we can set up a meeting to investigate the issue.

Thanks,
Max

Hey @MaxM ,

The issue is on Firefox Version 91.0.1. In Safari, no problem occurs.
I served Sample Web Sdk on ngrok https and still screen pixels are red and green on Macbook Pro M1.

Thanks,
Faizan

Hey @dev-faizan,

Have you implemented the SIMD, SharedArrayBuffer and WebCodecs Origin Trials as shown in our Web Isolation?

If that doesn’t help, please send an email to developersupport@zoom.us with a link to this thread. We’ll set up a meeting from there.

Thanks,
Max

Hey @MaxM!

Thanks for the tip, but that didn’t helped.

Thanks,
Faizan

Hey @dev-faizan,

Thank you for testing that out. Please submit a ticket and I’ll investigate this over a meeting with you.

Thanks,
Max

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