VIDEO SDK crashes on 'com.zipow.nydus.camera.ZMCameraMgr.preLoadCameraCapabilities'

Video SDK Android
1

Description
When I try to run the demo I am getting this error: ‘E/AndroidRuntime: FATAL EXCEPTION: preLoadCameraCapabilities’.

Which Mobile Video SDK version?
v1.0.2

To Reproduce(If applicable)
Steps to reproduce the behavior:
1- Download the demo,
2- open it on android studio
3- replace values using you SDK_KEY and SDK_SECRET.
4- debug or run the demo

Screenshots

image
image853×296 55.7 KB

Smartphone (please complete the following information):
1 - IT DOES NOT WORK(I get the error)

  • Device: Tablet (JTY YY-107H)
  • OS: Android 6.0-1556328395 - SDK 22
    2 - IT DOES NOT WORK(I get the error)
  • Device: Tablet (Jlinksz K107)
  • OS: Android 5.1-vKB0J32 - SDK 22

3 - IT WORKS FINE

  • Device: Tablet (Hoozo MT10863SW)
  • OS: Android 8.1.0 - SDK 27
    4 - IT WORKS FINE
  • Device: Tablet (rockchip rk3288)
  • OS: Android 7.1.2 - SDK 25

Additional context
Add any other context about the problem here.

2

Hi @sergiotr, thanks for using our SDK.

Sorry to hear you are experiencing a crash with the sample app on some devices. We can definitely look into getting this resolved. I will let you know as soon as we have any updates.

Thanks!

3

Hi @sergiotr,

It turns out that the cause of this crash has already been identified and will be resolved in our upcoming Video SDK release.

Thanks!

4

Hi @jon.zoom,
I am so happy you guys could find the cause.
Thank you for all your hard working!

Best regards!

5

You are very welcome, glad we were able to help!

6

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