We have embedded the Web SDK (latest version 1.9) in to the website and everything is working fine, except the audio is not received by users joining on the website. We have integrated the stream from Zoom to pull into a designated area of the page to fit with the design, and as a result hid the majority of the Zoom components that overlay the stream so it doesn’t distract the user, but for one reason or another, the audio just doesn’t receive on any device or browser.
Audio not coming through to viewers.
Device (please complete the following information):
All browsers and devices
When the “Join Audio” is not hidden and the user clicks this, this does allow the sound to come through but is there anyway of this happening as soon as the user joins?
We are using the Zoom stream to run live webinars that users will join at different times, so it’s important that as soon as the stream loads, the audio is received.
Thanks in advance.