After scheduling a meeting with a user in the Alternative Hosts field, Zoom sends a webhook request payload where alternative hosts field is empty.
{
"event": "meeting.created",
"payload": {
...
"settings": {
"use_pmi": false,
"alternative_hosts": ""
}
...
}
}
Both users are Licensed. Do you have any suggestion? Thanks!
@johnny.cash.in.testi , when you use the GET a meeting
endpoint, can you see the alternative hosts listed there?
If that endpoint yields blank for alternative_hosts in the settings object, it’s likely that you are assigning alt hosts incorrectly when creating the meeting.
Thanks in advance.
Hi @gianni.zoom , thanks for response. I forgot to mention, that I use a web gui to schedule a zoom meeting from this page https://zoom.us/meeting/schedule
. And after creation, when I click the Edit button on the Upcoming list item, I see my alternative host user there.
No, GET request to https://api.zoom.us/v2/meetings/{meetingId} also returns an empty alternative_hosts
field.
Interesting! @johnny.cash.in.testi can you please PM me the following:
Thank you!
Customer clarified they can see alternative_hosts in https://api.zoom.us/v2/meetings/{meetingId}
, but webhook value is still empty. We are investigating via Service Engineering (ZSEE-71901).
For anyone else who may have this issue, I confirmed with Service Engineering that this is a bug. They will deploy a fix December 3rd.