Webinar Reports are missing

I’m getting desperate! I work for an accounting firm. I have member access to Zoom. I hosted three webinars. I am trying to pull the polling reports. When I click on Reports and enter the dates in the filter, the search does not return anything. It is imperative that I get these reports. I’ve contacted Zoom support and my company’s IT department but no answer yet. Please help!!!

Hey @ashli.cummings4,

Can you share the webinar uuids so we can look into the issue?

Thanks,
Tommy

Is there a way to privately message them to you?

Date 7.27.20

Date 7.28.20

Date 7.29.20

Hey @ashli.cummings4,

Thanks for sending these, can you also share your support ticket number when you reached out to Zoom support?

-Tommy

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