Whiteboard. Some features do not work. Possibly CORS related

Meeting SDK Web
1

We have integrated the Meetings SDK in our app. We have SharedArrayBuffer enabled and have the “advanced” features this brings available.
However, when using the whiteboard some features do not work, namely:

  • The Comments feature:
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  • Templates feature

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  • Embed feature: After pasting the embed code for a youtube video (with iframe tag), it just shows this static image, instead of the video.

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When trying to use these features, we can see a lot of blocked requests in the console.

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The requests are blocked because the responses from the server don’t contain an Access-Control-Allow-Origin header.
We also confirmed that running in a Chrome instance with CORS disabled, the features work. Of course, this is not something we can recomend to our users.

We reported a similar issue which was already solved here.
@donte.zoom I think this is a similar problem to the one reported before. Do you think you could give us a hand in the resolution?

2

Thanks for tagging me @jgarcia! Is this behavior still happening?

3

Unfortunally, yes. I tested it just now.

4

@jgarcia,

Thanks for the update! Can you share a screenshot of the console when that behavior occurs?

5

this is the console error that appears when trying to add a comment

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This one when trying to open the “templates” menu
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And also this one when trying to embed a youtube video with the “embed” feature:

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I recorded a couple of videos as well, in case it helps.

6

Thank you for reporting this, @jgarcia! There is already a ticket (ZSEE-146114) for this issue, so I’ve added the video and am monitoring it for updates. I’ll keep you posted as new information becomes available.