CORS error when uploading a PDF to the Whiteboard, using the Meetings SDK WEB

Meeting SDK
1

I have succesfully integrated the Meeting SDK WEB and it is working great.
The calls can be established and the whiteboard can be used.
The problem arises when trying to upload a PDF file to the whiteboard. A message appears “Unable to upload file. Please try again”.
Inspecting the network logs, it can be seen that a call to this endpoint is blocked by CORS
https://nws.zoom.us/nws/das/api/v1/documents/DXZv6Ze4TFKED1GHB308Pw/async/upload/embeddable

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I can verify by making the same call from outside the browser, that the response does not contain the Access-Control-Allow-Origin header, which would explain the error.
Is this a bug or should I setup the allowed origins somewhere?

This does not happen when uploading images to the whiteboard, only with documents.

I tried enabling SharedArrayBuffer, but it makes no difference.

I see this post already reposting this issue, but it has no resolution.
https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/12

I tried updating to version 3.8.0 of the SDK, without success.

I would appreciate assistance.

1 Like
2

Hey there, thanks for reporting this, @jgarcia! This issue should have been resolved. I just checked the URL and see that there are missing headers. Let me test it on my end and report this issue (ZSEE-119136) to our internal engineering team to look at it more closely.

3

Hello Donte,
Thank you for looking into it. Unfortunatelly the issue persists. Is the issue number ZSEE-119136 internal only, or can we follow the progress publically?

4

Is there any update about this topic?
For us is an important feature for our use case.
Thanks.

5

Yes, this behavior should be resolved. Please let me know if the problem still persists on your end.

6

It is solved for me too.
Thanks

1 Like