This may not be the best place to ask this question and I’m happy to be pointed to a more appropriate place if needed.
We have an issue with the Windows Zoom client (5.4.6(59296.1207)) and a web application our team is writing which accesses the web cam via the Web API MediaDevices.getUserMedia
During a Zoom meeting with the camera turned on, my web application is unable to access the camera and gets the following exception:
DOMException: Could not start video source
This scenario works fine when we use MacOS so it only seems to be a problem on Windows. Is there any reason why this is failing on Windows and is there a way that it can be resolved?
Windows Client 5.4.6(59296.1207)
Windows 10 Home