When we have more than 35 users connected to our application, we can only see the video of the first 35. We cannot see the rest of the users, neither the video nor the name in the case of not having the camera turned on. Instead, a dark gray background appears with the same color as when the user has not turned on the camera (#222222)
We have tried to re-subscribe users to the NormalVideoRender, and we have also tried to change the sizes with no luck.
Only if we unsuscribe a user from a NormalVideoRender, another one that has been previously suscribed can be shown.
Is it possible that it is some kind of setting that we have overlooked?
Many thanks in advance.
Which Fully Customizable Desktop SDK version?
- v5.2.42037.1112 (This version has the limitation)
- v4.6.21666.0428 (This one doesn’t, and works properly)
- C# Wrapper
The red arrows show where the video of the participants should be shown.
Users connected to the application via the standard Zoom client can see all 47 videos (or names).
- Device: MSI - Intel Core i7-6700K CPU @ 4.00GHz
- RAM: 32GB
- GPU: NVIDIA GeForce GTX 1080
- OS: Windows 10