Hello!
I been trying to use this endpoint POST /contact_center/users/{userId}/commands
The goal is to start a outbound call using the make_call option. Here is my setup
- Server-to-Server app (General App doesn’t show the scope contact_center_user:write:admin) - Problem could be here
- ZCC user assigned to a Queue with outbound Number, agents are allowed to make outbound calls.
Whenever I run the request, I get a status 403 (The Contact Center user associated with this bearer token is missing privileges on their role required to operate this request.)