Zoom Account locked

Hi, our entire Zoom account was locked with no warning or explanation. I’m submitting here in hopes that we can get in contact with someone as attempting to go through the regular support channels results in my tickets being automatically closed because the system doesn’t know we have an account. We’re long time developers as you can see from my contributions on this forum… Any help?

This was resolved but we’re still waiting to find out the root cause.

Hi @ryan,

Thanks for reaching out about this—you’ll need to contact our Support Team here for more details on this. If you have a ticket number you can share, I’m happy to ensure it reaches the right team.


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