Zoom API : Connection to https://api.zoom.us refused

Description
We are using Zoom api and implemented in java using httpclient. On executing we are getting Connection to https://api.zoom.us refused

Error
Connection to https://api.zoom.us refused

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
OAuth

How To Reproduce (If applicable)
Steps to reproduce the behavior:
by executing this link https://thakkarsonlinetest.com/OnlineTest/sample/zoomAPI.jsp
Let us know if you want request parameter for this.
We are calling simple zoom api : https://api.zoom.us/v2/users/me by passing header parameter “Authorization”,“Content-Type” and “Accept”.

Additional context
2-3 days before its was working absolutely fine.

Please let us know about this issue how we can resolved

Hey @avinash.moharil,

Thank you for reaching out to the Zoom Developer Forum. I just have a couple of questions to get started:

  1. Are you able to make requests to the API from a REST client on the same device?
  2. If not, does the same request work from another device or network?
  3. Are you using JWT or OAuth or authenticate the request?

Thanks,
Max

1.Are you able to make requests to the API from a REST client on the same device?

No, we unable to make request from that device or server, its given us error on requesting “org.apache.http.conn.HttpHostConnectException: Connection to https://api.zoom.us refused”

  1. If not, does the same request work from another device or network?
    Yes, same request working from another device or another server
  2. Are you using JWT or OAuth or authenticate the request?
    Yes we are using OAuth.

Let us know if you required more information to resolved this issue.

From
Nitin Chopkar

Hey @avinash.moharil,

Thank you for the update. Please send an email to developersupport@zoom.us referencing this thread. In that email, please include the IP address of your server. If possible, please also provide the output of the following two shell commands:

curl -I https://api.zoom.us/v2/    

and

traceroute api.zoom.us

Thanks,
Max

As per your request we shared requested details on [developersupport@zoom.us] emilID.

Please check it and confirm us. this thread is included in subject line.

From
Nitin Chopkar

Hey @avinash.moharil,

Thank you for submitting a ticket. I’ll follow-up with you there.

Thanks,
Max

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