Hi @all
Thanks for reaching out to the Zoom Developer Forum!
I am sorry for the inconvenience that this issue might have caused, I am happy to hear is now resolved and I will go ahead and look into this further so I can share more details of what could have being the issue here.
Between 12/09/2022 11:50 PM PST - 12/10/2022 3:40PM PST, a subset of users (some users on one cluster) saw API traffic fail with a 502 error. We posted a status on this here:
Note, this status page says creating and updating Meetings / “joining via API integration”; many folks here will see it was not joining meetings, but instead the API as a whole for the Meetings product (including things like users). Pardon any confusion on that wording.
Ideally, we would have both responded here and posted a status page sooner than we did. In addition to improving resiliency in these integrated services, we are working to improve the monitoring services of these APIs. In the ideally unlikely event that an issue like this occurs again, our team will work to make sure we get information out as quickly as possible and sooner than we did in this incident.
I’m sorry for the disruption and appreciate the information shared by everyone to identify the issue. Let us know if there’s anything we can speak to on this.