ZOOM API is breaking on Zoom SDK (ionic)

Meeting SDK Ionic
1

Description
My team are using the Zoom SDK on ionic. When we run our app on a real device we are getting this response Our API is taking a break. Please try again later. It happens in many times since we started to using de SDK.

SDK Version
5.29.0

To Reproduce
Steps to reproduce the behavior:

  1. We create a Meeting in the app
  2. We login using this.zoomService.login(userName, password). - Here we use the same email used to create the Meeting.
  3. We want to Start the Meeting as a host using this.zoomService.startMeeting(meetingNumber, options)
  4. Then we get the response Our API is taking a break. Please try again later. It happens

Screenshots

zoom-response
zoom-response978×48 7.69 KB

Smartphone used

  • Device: Huawei p9 2018
  • OS: Android
  • Version: 7
    We tested in other devices getting the same response.

IMPORTANT
All the methods from the SDK are working normally, like zoomservices.joinMeeting() enabling us to join a Meeting created externally. But the login method is constantly failing.

Please, we need responses and the necesary fixes to this problem. We are paying multiple premium accounts, and everything is made unnecessary because we cannot continue using our app.

2

Hi @deyvi Have you found a solution for this? thank you