Zoom controllers are not working

Meeting SDK Web
1

Description
The zoom audio controllers video controllers, view grid are not functioning

Error
The full error message or issue you are running into.

Which Web Client SDK version?
Knowing the version can help us to identify your issue faster. [e.g. 1.9.0]

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘zoom meeting’

  2. Click on ‘up arrow next to audio or video’

  3. See error

  4. Go to ‘zoom meeting’

  5. Click on ‘view button on left top’

  6. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Device (please complete the following information):

  • Device: [e.g. iPhone 12]
  • OS: [e.g. iOS 14]
  • Browser: [e.g. Chrome]
  • Browser Version [e.g. 88.0.4324.150 (Official Build) (x86_64)]

Additional context
Add any other context about the problem here.

2

Hi @vipin1,

Can you please share some screenshots of the issue so that we can better understand what you’re facing? Additionally, are you seeing any browser console errors? Which version of our Web SDK are you utilizing?

Thanks,
Will

3

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