Zoom crashes when ‘participants’ button is clicked, and chat is not working

When you enter text into the chat box and press enter, nothing happens but displays console error message, ‘Uncaught TypeError: _.cloneDeep is not a function’.
When ‘participants’ button is clicked, Zoom crashes with console message, “Uncaught TypeError: _.cloneDeep is not a function”.

The full error message or issue you are running into.
Chat error message:
Uncaught TypeError: _.cloneDeep is not a function
at zoom-meeting-1.7.10.min.js:2
at redux-thunk.min.js:1
at c.afterSend (zoom-meeting-1.7.10.min.js:2)
at c.value (zoom-meeting-1.7.10.min.js:2)
at Object.sh (react-dom.min.js:164)
at rh (react-dom.min.js:13)
at uh (react-dom.min.js:13)
at Ge (react-dom.min.js:15)
at vh (react-dom.min.js:165)
at ad (react-dom.min.js:15)
Participants button error message:
TypeError: _.join is not a function
at s.value (zoom-meeting-1.7.10.min.js:2)
at s.value (zoom-meeting-1.7.10.min.js:2)
at ce (react-dom.min.js:98)
at qg (react-dom.min.js:97)
at hi (react-dom.min.js:104)
at Qg (react-dom.min.js:144)
at Rg (react-dom.min.js:145)
at Sc (react-dom.min.js:158)
at Z (react-dom.min.js:156)
at ah (react-dom.min.js:159)

Which version?
Websdk version: 1.7.10

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: Mac Book
  • OS: MacOS Mojave
  • Version: 10.14.6
  • Browser: Chrome (v. 84.0.4147.89), Firefox (v. 78.0.2)

Additional context
Website integration using sdk CDN

Hey @Rakesh,

Can you share your GitHub repo (minus any senstive info like secret keys) so I can reproduce and debug the issue?

Please also try upgrading to the latest 1.8.3 version.


Hi @Rakesh

Thank you for using the dev forum!

Have you tried to see if you can fix the code? It might also be that you need to update to Zoom 1.8.3 version. After you updated, tell us if it works that way.


Hey @PantherDeveloper,

Thanks for sharing your suggestion.


Hey @tommy

I’m always glad to help! Just tell me if you need anything else! :smile:


Hey @Rakesh,

Are you still seeing this issue after the suggestions mentioned in this thread?


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