Zoom Meeting JS Client View is unresponsive for Safari 14

Meeting SDK
1

zoomus/websdk version: 2.10.1

Device: MacOS Big Sur 11.6 - Safari 14.1.2

Note:

  • Mic Permission on preference was tested on allow and ask first state.
  • Did not encounter issue on Mac Chrome on the same device

3840×2400 1.19 MB

here were the errors that were triggered:

Error: Uncaught (in promise): TypeError: self.crypto.randomUUID is not a function. (In ‘self.crypto.randomUUID()’, ‘self.crypto.randomUUID’ is undefined)

[Error] TypeError: Type error decodingInfo VP9MachineDetect — 1502_js_media.min.js:1:39292

Is this version of Safari supported? What do we need to do for this case? thanks

2

@jet.fontanilla ,

Are you encountering this from the default js client view sample app for 2.10.1?

3

not the sample app, but the sample embedded code is as follows:

async function init() {
     ZoomMtg.setZoomJSLib("https://source.zoom.us/2.10.1/lib", "/av");
  ZoomMtg.preLoadWasm();
  ZoomMtg.prepareWebSDK();
  const locale: any = this.getLocale();
  await ZoomMtg.i18n.load(locale);
  ZoomMtg.i18n.reload(locale);
  ZoomMtg.init({
      screenShare: false,
      success: (success) => {
          this.join();
      },
      error: (error) => {
          console.log(error);
      }
  });

}

async function join() {
     const credentials = await this.getZoomCredentials();

    ZoomMtg.join({
            sdkKey: config.zoom.sdkKey,
            signature: credentials.token,
            meetingNumber: credentials.meetingId,
            userName:  user.getName(),
            success: (success) => {
                console.log(success);
            },
            error: (error) => {
                console.error("start meeting", error);
            }
        });
}
4

@jet.fontanilla we have identified a bug around this. the next version will release a fix for this.

5

@jet.fontanilla , we have just released meeting sdk 2.11.0 today, could you check if this version works for you?

6

we’ve updated to 2.11.0 and set it for for testing. we’ll let you know if this solves the issue. thanks

7

we’ve upgraded to 2.12.0 and the issue still happens

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