Hello, up until about a month ago I was able to use the following endpoint to create and upload audio assets to another user’s account. https://api.zoom.us/v2/phone/users/{user_id}/audios & https://api.zoom.us/v2/phone/users/{user_id}/audios/batch Now it appears that I can only use my own userid …

After some back and forth with Zoom support, they’ve enabled the whitelisting on our account and I’m able to use the API as documented. I was told that the API documentation is wrong and should be updated, and that the whitelisting is deprecated and planned to be completely disabled/removed in the …

Zoom Phone API Audios endpoint issues

Phone

gianni.zoom (Gianni) March 18, 2026, 3:03pm 23

Hi @mwmatter , did you make a request to Zoom support for whitelisting?

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Zoom Phone API Audios endpoint issues

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