Hello, up until about a month ago I was able to use the following endpoint to create and upload audio assets to another user’s account. https://api.zoom.us/v2/phone/users/{user_id}/audios & https://api.zoom.us/v2/phone/users/{user_id}/audios/batch Now it appears that I can only use my own userid …

After some back and forth with Zoom support, they’ve enabled the whitelisting on our account and I’m able to use the API as documented. I was told that the API documentation is wrong and should be updated, and that the whitelisting is deprecated and planned to be completely disabled/removed in the …

Zoom Phone API Audios endpoint issues

Phone

gianni.zoom (Gianni) March 18, 2026, 3:03pm 23

Hi @mwmatter , did you make a request to Zoom support for whitelisting?

Topic		Replies	Views
Zoom Phone - Assets Library API and Webhooks	10	541	October 4, 2023
API endpoint for List audio items gives 403 response API and Webhooks api	3	30	March 3, 2026
Issues with multiple API endpoints after account audio file limit was raised by support Phone api	3	521	April 21, 2023
Permission error 403 when downloading voicemail through returned download_url Phone	7	177	September 10, 2024
Server2Server OAuth returning: {"code":2031,"message":"Zoom Phone has not been enabled for this account."} API and Webhooks phone , api , s2s-oauth	5	541	December 5, 2023

Zoom Phone API Audios endpoint issues

Related topics