Zoom Phone API code:2031

Hi, I’m trying to get a user’s phone details i.e. extension with the below GETrequest, however I’m getting back an error : {“code”:2031,“message”:“Zoom Phone has not been enabled for this account.”}

GET: https://api.zoom.us/v2/phone/users/me

I’ve got a zoom phone setup and running on my user and followed the steps to get the user code and then get the relevant token for said user code and using the token as a header bearer token to authenticate.

Hi @marius
Thanks for reaching out to the Zoom Developer Forum and Welcome to our community!

Could you please confirm that you have purchased one of our Zoom Phone licenses?

Cheers,
Elisa

Hi Elisa,

Yes it’s part of our organization, I’ve got a zoom phone app with direct number. The webhook url works as well just the rest api having issues.

Thanks for response.

Hi @marius
Thanks for the confirmation.
I have sent you a Direct Message asking you for more information. Make sure to follow up with me there, please.
Cheers,
Elisa