Zoom Phone API to create common area users

API and Webhooks
,
1

I opened a ticket with Zoom support but they directed me here.

I’m trying to migrate 3,000+ extensions to Zoom, trying to create a common area users/extensions calling /v2/phone/common_areas with the following JSON:

{
“calling_plans”: [{ “type”: 3000 }],
“country_iso_code”: “US”,
“display_name”: “Mgr.Cordless_435”,
“extension_number”: 10,
“site_id”: “QQ_xZ-p-SvalHps4hCMFpw”,
“timezone”: “America/New_York”
}

And I’m getting the following in return;

{
“code”: 300,
“message”: “Request Body should be a valid JSON object.”
}

I’ve reviewed the documentation and I’m not sure what I’m missing or what’s mis-formatted. The JSON above is valid and I believe I have all the ‘required’ fields.

Anyone have a demo JSON that I could model after?

The site ID is a valid site within Zoom Phone. If I dump the common areas created in the webUI I see the following:

    {
        "id": "3nJRJZLBRaqfJQiNh2gnpQ",
        "site": {
            "id": "wZju9a-MR5Kq7Omg6M-O-Q",
            "name": "STORE_01472"
        },
        "display_name": "Mgr Office EXT 11",
        "extension_number": 6147211,
        "calling_plans": [
            {
                "type": 3000,
                "name": "Zoom Phone Pro"
            }
        ],
        "desk_phones": [
            {
                "id": "Bz_C4XE0TSuZ2etx3BmOZw",
                "display_name": "Mgr. Office Ext 11",
                "device_type": "Poly vvx350",
                "status": "online"
            }
        ]

Looking for any tips or pointers.

Thanks,
Mike

2

I had to put the “type”: 3000 into quotes… “type”: “3000” to resolve this issue.

3

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.