Zoom Room doesn't display share screen, video, or immersive display for Zoom Apps

Our app has “Rooms” enabled under Scopes. Our customer has the latest version of the Zoom Client installed.

When the app screen is shared by any method, the display is not appearing in the Zoom Room. This includes:

  • Using the “Share App Screen” feature
  • Rendering the layers API in the video feed
  • Rendering the layers API in the immersive display

Presumably the “Rooms” scope should enable one (or all) of these methods to allow the app to display in the Zoom Room. Are we missing something?

Hi Zoom team, any insight into this? @Robert.Wallis @MaxM Are Zoom Apps not able to display video in Zoom Rooms or are we missing something? Many Thanks!