Zoom “Signature is invalid” 3712 error code


  • I created the sample Zoom Web SDK react app [https://github.com/zoom/meetingsdk-react-sample ] and used the node signature example to create the signature.
    Since the Web SDK version i’m using is 2.7 I used the web SDK key and secret to generate the signature to join the meeting, but I keep getting error code 3712, “signature is invalid”.
    i have checked credintials so many times and tested the link on CDN as well as react still i am getting same error.*

*1. errorCode: 3712
2. errorMessage: “Signature is invalid.”
3. method: “join”
4. result: “Invalid signature.”
5. status: false

How To Reproduce
Steps to reproduce the behavior:
*1. clone and run meetingsdk-react-sample
*2. clone and run meetingsdk-sample-signature-node.js
*3. Try to join meeting.
here’s link of error https://drive.google.com/file/d/1WQN8jvEZSHe431kE4HwIDLRqsEkAQpsp/view?usp=sharing

@saumya.agarwal Hope you will be fine.

Here are the sessions regarding WebSDK Integrations

Hii, it still shows signature is invalid even though i have check it multiple times

Please verify that you have valid meeting sdk key and secret.

@saumya.agarwal ,

Web SDK 2.7 has been deprecated as of Nov 4.
You will need to use 2.9.7 or higher