Zoom Web SDK v2.7.0 "Signature is Invalid" error code 3712

Meeting SDK Web
#1

Description
I created the sample Zoom Web SDK react app [https://github.com/zoom/meetingsdk-react-sample] and used the node signature example to create the signature.
Since the Web SDK version i’m using is 2.7 I used the web SDK key and secret to generate the signature to join the meeting, but I keep getting error code 3712, “signature is invalid”.

Error?

  1. {method: “join”, status: false, result: “Invalid signature.”, errorMessage: undefined, errorCode: 3712}
  2. errorCode: 3712
  3. errorMessage: undefined
  4. method: “join”
  5. result: “Invalid signature.”

How To Reproduce
Steps to reproduce the behavior:
*1. clone and run meetingsdk-react-sample
*2. clone and run meetingsdk-sample-signature-node.js
*3. Try to join meeting.

I’m using my personal room id number as the meeting the number to join the meeting as a host.
The signature that’s generated is: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzZGtLZXkiOiJOR0dHTXlmZmJnZDJaRThTaTAwRkxtN250RlhOUXVleXdYdkIiLCJtbiI6IjQ1ODAzNTA4MDgiLCJyb2xlIjoxLCJpYXQiOjE2NjI5ODgzOTEsImV4cCI6MTY2Mjk5NTU5MSwiYXBwS2V5IjoiTkdHR015ZmZiZ2QyWkU4U2kwMEZMbTdudEZYTlF1ZXl3WHZCIiwidG9rZW5FeHAiOjE2NjI5OTU1OTF9.GYfsMzRt65E4QTIoe3awh-3_r1q3UPFaulq4p3_kuRE

#2

Hi @bgbharat787 ,

I want to confirm that you are using SDK app type credentials in the node.js sample signature app and not JWT app type credentials.

How are you joining the meeting?

Component view join instructions: Meetings
Client view join instructions: Meetings

#3

have you updated your parameter in ZoomMtg.join ?

for JWT Signature :

    ZoomMtg.join({
          signature: signature,
          apiKey: ... ,

for SDK JWT Signature:

      ZoomMtg.join({
          signature: signature,
          sdkKey: ... ,
1 Like
#5

I usually use Zoom for my Amazon clients. Once I was facing the same issue but later update my parameter in XoomMtg.join and the problem was fixed!

#7

Hi @bgbharat787 ,

Thanks for sharing!

#8

@bgbharat787 Please watch here all the WebSDK Integrations

  • Zoom Meeting SDK Integration with VueJS
  • Zoom Meeting SDK Integration with ReactJS
  • Zoom Meeting SDK Integration with AngularJS
2 Likes